Who banks on smart phones? Your bank’s customers. Who uses P2P payments with vendor apps like Zelle and CashApp? Your bank’s customers. Who is paying more and more and more claims from these transactions? Your bank.
Banks handle many different forms of return items. There are incoming and outgoing returns, ACH items of several types, images, and yes, even the occasional paper check! Each return item has to be handled correctly and within time constraints.
Sweeps, contests and lotteries are really part of advertising, right? Yes – these are typically used to promote various bank products and services but they are a special subset of the broader “advertising” requirements.
On May 17, 2022, the FDIC announced a final rule to expand its Advertisement of Membership rule to include the process by which the FDIC will identify and investigate conduct that may violate section 18(a)(4) of the Federal Deposit Insurance Act thro
Your bank or credit union expects tellers and others who handle checks for the institution to do so accurately, efficiently, and carefully. You also expect those checks to be handled with minimal risk of losses.
That is what the CFPB fined nine mortgage lenders in in less than a four-month span in 2020 for false advertising. If one of your hats means you produce, audit, review, or answer to the advertisements your bank uses, this webinar is for