A credit exception typically occurs when a financial institution needs a credit document from a customer or member, but the document is missing from the file. For example, a bank might need a customer’s recent tax return, but the customer failed to provide it within the desired time frame, resulting in a credit exception.
Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.
First published on 11/12/2023