We are going to be charging for paper statements next year. We have evaluated the different methods for charging the fee. Under the first method, we would create separate products for paper and e-statements and increase the monthly service charge for accounts with paper statements. However, there is a glitch. If the customer meets the minimum daily balance requirement to avoid a service charge, we don't get to collect the amount we added to the service charge to compensate ourselves for the paper statement. We've determined that this approach is not going to work.

The second method is to assess a separate fee every month for the paper statement. This fee would be reflected in the transaction section of the customer's statement rather than be included as part of the total monthly service charge. Does anyone see a problem with this approach?

http://www.bankersonline.com/forum/ubbthreads.php?ubb=showflat&Number=1625826#Post1625826

http://www.bankersonline.com/forum/ubbthreads.php?ubb=showflat&Number=1626263#Post1626263

Many, many similar discussions.............

Thanks. I read both of those threads before posting; however, they did not address my question about the fee appearing in the transaction section of the statement.

I'm asking about this because the fee is going to be charged monthly, so in my mind it is a "service charge." But it won't show up on the statement in the same area that a normal service charge does.

Maybe this isn't an issue at all.