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#1797699 - 03/22/13 06:44 PM FinCen eFiling Website Slow??
BruwinLady Offline
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Joined: Feb 2013
Posts: 24
Is anyone else experience problems or very slow response on FinCens efiling Website?

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#1797704 - 03/22/13 06:50 PM Re: FinCen eFiling Website Slow?? BruwinLady
doodles Offline
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doodles
Joined: Jan 2004
Posts: 494
PA
Yep! I placed a call because I discrete filed and did not receive my confirmation. Instead got error that Internet Explorer was unable to display the page. There is a message when you call that they are experiencing problems with delays and large volume of Help Desk calls. Was very frsutrating trying to get anything done on website so I figured Monday is another day and hopefully the problems will be resolved by then.

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#1797706 - 03/22/13 06:51 PM Re: FinCen eFiling Website Slow?? BruwinLady
Comply4ever Offline
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Joined: May 2011
Posts: 19
I had the same thing happen. I am afraid if I try to resend my file it will send twice. Doodles, did you get to speak to anyone at the helpdesk?

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#1797717 - 03/22/13 07:16 PM Re: FinCen eFiling Website Slow?? BruwinLady
John Burnett Offline
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Joined: Oct 2000
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Cape Cod
Shades of July 2012?
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#1797730 - 03/22/13 07:29 PM Re: FinCen eFiling Website Slow?? BruwinLady
Jen S Offline
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Joined: Dec 2011
Posts: 19
Minnesota
I received the same error message when I submitted my CTR this morning. I have a call in to the help desk.

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#1797735 - 03/22/13 07:41 PM Re: FinCen eFiling Website Slow?? BruwinLady
doodles Offline
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doodles
Joined: Jan 2004
Posts: 494
PA
Of course not!! I left a message and havent heard anything yet. They said the call volume was quite high. Wonder why...

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#1797742 - 03/22/13 07:58 PM Re: FinCen eFiling Website Slow?? BruwinLady
Matt_B Offline
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Matt_B
Joined: Sep 2011
Posts: 1,651
A CU, Where Regs Don't Apply
Yesterday and today were both slow. I had to refile two of them yesterday when the website timed out.
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#1797775 - 03/22/13 08:43 PM Re: FinCen eFiling Website Slow?? BruwinLady
devsfan Offline
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Joined: Jun 2004
Posts: 1,927
NYC
It has been slow for about 3 days but our batch filings do get filed and acknowledged eventually.

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#1797785 - 03/22/13 08:54 PM Re: FinCen eFiling Website Slow?? BruwinLady
Comply4ever Offline
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Joined: May 2011
Posts: 19
I finally got mine filed and talked to someone at the helpdesk. He said if you get the internet explorer error that the submission didn't go. I confirmed it wasn't in my track status section and just kept trying to file. I finally got in...ugh...

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#1798314 - 03/26/13 03:02 PM Re: FinCen eFiling Website Slow?? Comply4ever
mkp122 Offline
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Joined: Aug 2005
Posts: 223
NJ
Anyone else still experiencing issues today? Incredbily slow and keeps timing out on me.

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#1798342 - 03/26/13 03:50 PM Re: FinCen eFiling Website Slow?? BruwinLady
Matt_B Offline
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Matt_B
Joined: Sep 2011
Posts: 1,651
A CU, Where Regs Don't Apply
Yep, very slow for me as well, just now trying to get in.
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#1798371 - 03/26/13 04:56 PM Re: FinCen eFiling Website Slow?? BruwinLady
Trees Offline
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Joined: Apr 2005
Posts: 4,013
Still slow. Canned message about "working on the slolness". We sent an e-mail also....for our audit trail....

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#1798584 - 03/27/13 08:21 AM Re: FinCen eFiling Website Slow?? BruwinLady
Greg Offline
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Joined: May 2004
Posts: 833
Michigan
I've found if I file before 9:00 or after 5:00 (Eastern time) I don't have a problem. Sad, but true!
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#1798650 - 03/27/13 01:44 PM Re: FinCen eFiling Website Slow?? BruwinLady
Trees Offline
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Joined: Apr 2005
Posts: 4,013
Actually got a reponse to my e=mail. They said to file after Hours, along the lines of Greg's practice.
The e-mail also said "We donot hve an ETA for when this will be resolved". Now, if that doesn't make your day, nothing will.

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