We currently have to hand the customer 4 different things to comprise the full "Truth In Savings Disclosure" - the TIS brochure, the fee schedule, a rate sheet, and a "handbook" that covers any number of topics.
I keep trying to get them combined - with the TIS stuff pulled out of the "handbook" - so the CSRs only have to hand them one disclosure when a new account is opened.
Then stuff that only has to be handed out once per customer could be left in the "handbook", and the "every time an account is opened" stuff could be in a smaller piece that would be cheaper to update as needed.
Everyone's got more important fish to fry, though, so it's never gotten on anyone's calendar to consider.
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Just a lowly 1st Year Law Student ("1L"), so don't take anything I say seriously!