You should however close the account and mail them a check.

Under what pretense? If y'all keep closing accounts and sending checks, who are you going to have for customers?

under the pretense that if it costs more to bank the client than he brings to the bank, why would i continue to bank them? monitoring at-risk clients is not a cheap process. and if i think a client is perhaps doing something illegal, why would i continue to bank them?

It appears to me, without knowing any more information... yes, agreed, you don't have any more information that we have, but somehow it appears that your lack of information versus our lack of information makes you right

I assume... one should never assume when making a banking decision, facts should be gathered to make fiscally correct choices

I think the client bring more to the bank that you think... and you base this thinking on what? that they have a couple of CDs and have done some wires? what it is costing for the bank to monitor this account that is making transactions "just under the reposting amount?" and monitor and counsel the client on what may be fraud?

Is anyone looking out for this customer? Isn't that our job? actually, our job as bankers is to provide a service to our clients that protects the bank and allows it to make money. yes, we have a responsibility to our clients, but at what point do you allow them to continue to hjave suspect fraud items, which, at some point, puts the bank at further risk if you continue to counsel the customer and they continue to do these?

Close the account, give them a check, and send them packing? Is that how you treat all of the customers are your bank? How about a little compassion? No one is siggesting that "all the customers at your bank" are treated like this, but ones that creat a bunch of monitoring for minimal, if any, return? yes, we would encourage them to seek a banking relationship elsewhere.