Skip to content

Upcoming Live Webinars about Operations Compliance

TuesdayOctober 05, 2021
 

Visa & Reg E Error Resolution

Visa & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

WednesdayOctober 06, 2021
 

Foreclosure surge and Related Compliance Issues

Foreclosure surge and Related Compliance Issues

This two-hour webinar focuses on the provisions of the April Compliance Bulletin, the Real Estate Settlement Procedures Act (Regulation X), and related laws and regulations that protect borrowers and assure prompt and appropriate actions is taken in

ThursdayOctober 07, 2021
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

ThursdayOctober 14, 2021
 

Understanding Reg E Claims

Understanding Reg E Claims

Don’t you get mad when a customer makes a stupid choice to EFT money, then wants to make a claim so they can get that money back from the bank.

FridayOctober 15, 2021
 

BSA Exam Hot Spots

On-Demand Webinars about Operations Compliance

Recorded on May 18, 2021
 

Regulation CC: Check Collection

Regulation CC: Check Collection

Regulation CC includes rules on check collection and the relationships between depository institutions that provide for collection, presentation, and return of checks.

Recorded on May 11, 2021
 

Understanding UDAAP/UDAP and Complaints

Understanding UDAAP/UDAP and Complaints

Everything old, is new again. In January 2020, the CFPB issued a policy statement on how it was interpreting and enforcing UDAAP. In March 2021 the new acting director of the CFPB announced a reversal of that position.

Recorded on April 20, 2021
 

Reg E, All Reg E

Reg E, All Reg E

There was a headline which read, “Big Bank Pays $15.5M Penalty for Reg E Violations.” It wasn’t all claims related but fines for that were included in the total penalty.

Recorded on March 30, 2021
 

Cannabis Update: Where are we on marijuana and hemp?

Recorded on March 25, 2021
 

Reviewing Legal Documentation on Deposit Accounts

Recorded on March 23, 2021
 

Regulation CC: Funds Availability (Deposits and Holds)

Regulation CC: Funds Availability (Deposits and Holds)

If your bank delays the availability of customer deposits, it needs to ensure that its Funds Availability Disclosures include the types of holds you may place and that the holds conform to the limits imposed by Regulation CC.

Recorded on March 11, 2021
 

Military Lending Requirements

Military Lending Requirements

One of the most severe penalties from a pattern of MLA violations was having a CRA rating downgraded and it just recently happened. The Military Lending Act and especially the Servicemembers Civil Relief Act are still hot issues.

Recorded on February 23, 2021
 

Common Compliance Violations – Your 2021 Update

Common Compliance Violations – Your 2021 Update

Mistakes are good when you learn from them. Mistakes are great when you learn from someone else’s. Join me as we look at what examiners are finding wrong in banks so they do not find it wrong in yours.

Recorded on February 18, 2021
 

Opening New Accounts for Entities

Recorded on February 17, 2021
 

Opening New Accounts for Consumers

Pages

Search Webinars