First, adverse action, as defined in the FCRA, is much broader than the denial of credit (603(k)(1)(b)(iv)). Using that argument, you would not have to provide the "Our decision was based in whole or in part based on...." for the denial of a deposit account based on a credit report (qualifile).
Maybe this "Senior Compliance Manager" should read the Federal Reserve's opinion which was found in the preamble to the Regulation B amendments that added the credit score disclosures to the model adverse action notices in Regulation B:
"Section 202.2(c) of the ECOA limits the definition of adverse action to decisions regarding credit. The FCRA, however, does not include such a limitation. See section 603(k)(1) of the FCRA. The FCRA therefore applies to adverse action decisions related to credit, but also decisions regarding, for example, a deposit account, insurance product, or employment. Although a credit score may generally be used in making or arranging loans, a credit score may also be used in taking adverse action not related to credit. The Board believes that a person would need to disclose a credit score obtained from a consumer reporting agency as part of the adverse action notice as set forth in section 1100F of the Dodd Frank Act, even if the person used the credit score to take adverse action for a non-lending product. In requiring credit score disclosures, section 1100F does not state that the credit score disclosures are only required for adverse action decisions related to credit."
I would need a little more than this person's opinion to go against the FRB as these attorneys are now at the CFPB.
P.S. Feel free to send this to them and see what they have to say.
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