Thank you both for your responses.
Devsfan touched on exactly what I was about to comment on, the case creation from alerts. Currently, we do not have a procedure in place (not my doing, trust me!) in which alerts are escalated to cases. We may down the road once the training wheels come off this program, but for now that's just how it is. In addition, we don't file SARs though the BSA/AML program. As a result, we simply review the alerts, and in the event that it's file-worthy, we take it to the others in the department and it gets filed. In this process, we never want to bring something to the table that we're not real confident will get filed, so 99.99% of these "escalated" scenarios are filed.
I guess to play devils advocate, because I'm sure somewhere down the line someone will, who's to judge how long someone worked on an alert or the amount of investigation associated?
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