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#2060476 - 01/26/16 02:42 PM Re: Filing issue? BFrame
BSAkpo Offline
Member
BSAkpo
Joined: Jul 2014
Posts: 52
US
Does anyone use batch SAR filing? If so, are you having issues attaching the file to the form?

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#2060491 - 01/26/16 03:08 PM Re: Filing issue? BFrame
McGruff Offline
Gold Star
McGruff
Joined: Feb 2004
Posts: 262
Texas
If they are closed or operating with a skeleton crew for inclement weather, then they may be operating with reduced electric power, or operating on a backup generator. If so, there is no way they can keep their servers at full power to accommodate normal internet traffic. I have a suspicion they are doing what amounts to a rolling blackout to keep down the traffic level. Just my two cents....

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#2060492 - 01/26/16 03:08 PM Re: Filing issue? BFrame
VMcKinsey Offline
Member
VMcKinsey
Joined: Nov 2014
Posts: 53
TN
Links back up...

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#2060504 - 01/26/16 03:24 PM Re: Filing issue? BFrame
WonderWoman Offline
Diamond Poster
WonderWoman
Joined: Mar 2007
Posts: 2,108
gone fishin'
We are still down
_________________________
My opinions are my own, and not that of my employer.

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#2060631 - 01/26/16 08:40 PM Re: Filing issue? BFrame
Lele Offline
Platinum Poster
Lele
Joined: Feb 2007
Posts: 827
In the Sun
We are still down...
_________________________
Faith is seeing light with your heart when all your eyes see is darkness...

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#2060637 - 01/26/16 08:55 PM Re: Filing issue? BFrame
Gracie Lou Offline
New Poster
Joined: Sep 2015
Posts: 5
Small bank, discrete filing. No links for filing reports although I can check status of those already filed. Glad I checked here as I was about to panic!
_________________________
CRCM

"No one can make you feel inferior without your consent." - Eleanor Roosevelt

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#2060663 - 01/26/16 10:48 PM Re: Filing issue? BFrame
ms.understood Offline
Member
Joined: Jan 2012
Posts: 95
Washington
We've been up then down in the same day, different users experiencing the same issues. We were able to sneak in some filings during the up times!

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#2060704 - 01/27/16 01:13 PM Re: Filing issue? BFrame
Becca1 Offline
Junior Member
Joined: Mar 2013
Posts: 44
No links again this morning at 8:15 a.m.
I was able to file yesterday.

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#2060707 - 01/27/16 01:21 PM Re: Filing issue? BFrame
P*Q Offline

Power Poster
P*Q
Joined: May 2001
Posts: 8,458
Somewhere
We file via our automated AML system for both CTR's and SAR's and haven't had an issue. That I know of yet...

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#2060709 - 01/27/16 01:43 PM Re: Filing issue? BFrame
BSAkpo Offline
Member
BSAkpo
Joined: Jul 2014
Posts: 52
US
The links were missing around 4 PM central time for me last night and they're still missing this morning. I've been on hold for the help desk for 41 mins.......and still waiting.

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#2060713 - 01/27/16 01:53 PM Re: Filing issue? BFrame
VMcKinsey Offline
Member
VMcKinsey
Joined: Nov 2014
Posts: 53
TN
Lost mine again just when I was about to file a SAR. This is getting ridiculous now. Still missing this morning.

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#2060732 - 01/27/16 03:19 PM Re: Filing issue? BFrame
Sheba Offline
Member
Sheba
Joined: Mar 2002
Posts: 78
Oz
Yesterday was up for all of 10 minutes then nothing worked. Was able to log on this morning and file about 23 CTRs. Everything seemed to work okay.

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#2060765 - 01/27/16 04:49 PM Re: Filing issue? Gracie Lou
Becca1 Offline
Junior Member
Joined: Mar 2013
Posts: 44
Me too and I am printing each screen for verification.

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#2060818 - 01/27/16 07:46 PM Re: Filing issue? BFrame
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 40,086
Cape Cod
If anyone at FinCEN is reading this, it would be really helpful to your thousands of filers to post a notice on your filing portal when you are experiencing problems.
_________________________
John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8

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#2060893 - 01/27/16 10:32 PM Re: Filing issue? John Burnett
Cape Codder Offline
Gold Star
Joined: Jul 2011
Posts: 413
One of my staff, who had emailed the e-Filing Help Desk two days ago, received a response today that they had to reboot the system. We've been e-Filing today with no problems.
_________________________
Nothing difficult is ever easy.

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#2060960 - 01/28/16 04:22 PM Re: Filing issue? BFrame
GOWITHYOURGUT Offline
Member
Joined: Jul 2014
Posts: 78
Had same issues...links are back but I did notice one of my users was no longer in the system. Not sure if it is coincidence or not. Will call them today....

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