In all likelihood, your customer is probably a victim. You're describing textbook Felony Lane Gang activity.
Consider filing, even below threshold, if there is information about the checks used, etc. that could be valuable to a multi-bank multi-state investigation.
But more importantly, connect with the drawee bank and with other local banks in your area that have experienced similar fraud (if it happened to you, it is also happening to your neighbors). Make sure everyone is reporting this activity as it happens, and make sure the locals are made aware of each others' cases.