We had a customer request to Opt Out from the marketing letters or offers sent to them from us. We do not share customer information and therefore do not offer opt outs to anyone (as we are not req. to). Is there a regulatory requirement for us to Opt Out our own customers upon request?

Nope.

I am being asked to prove to members of our bank that we do not have to allow our customer to Opt-Out from our marketing letters and offers from our bank to our bank customers. I cannot put my finger on the portion of Reg. P, GLBA, FCRA to pinpoint this. Can someone help?

Laws and regulations typically only tell you what you have to do - not what you do not. Therefore, you are going to have a hard time finding "proof". The only place this may be addressed, if required, would be in the Ohio statutes. There is no requirement at the Federal level for opting-out of solicitations to existing customers.

I guess I would question why you would not have a process to support an opt-out?? If I was your customer and I called and said - don't send me this cr*p anymore - and you continued - I would leave.

We also do not share/sell, etc. but when I get opt-out requests, I let them opt-out. No reason to send a customer stuff if they don't want it.

We also do not share or sell information, but we do provide an opt out. We do it mostly so that if we decide to share information at some point, we have already provided the mechanism for our customers to opt out and those that wanted to, already have.....