On JHA you can drive account closing timeframes through your parameters on the service charge (i.e., account) level. On our Christmas Club accounts, we allow the accounts to remain in an active status through year end. If no deposit is made prior to 12/13, the account closes due to zero balance. We disclose this information in our account TISA.
Customers like to be able to use the same account from year to year and it is much more efficient than closing and reopening accounts.
By the way, if you do decide to reopen a closed consumer account, don't forget to provide the customer with account opening documents, such as a TISA. We are required to redisclose.
Also, think through the policy of allowing an account to be reopened. If I am on my daughter's account and I learn that the account is closed, I could be very relieved. I might not be willing to accept responsibility for the "automatic reopening" of the account...and without my anything in your file acknowledging my willingness to be a joint owner, you might have a little difficulty making me take responsibility for any losses. The signature card you have in file may even be stamped "CLOSED" (which of course you marked through--right??) You might even give me just cause for a legal action against the bank.
Is it really in the best interest of the bank to automatically reopen an account? Just a few thoughts!
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Life without Jesus is like an unsharpened pencil - it has no point.