If the check is "held out," I infer that the deposit was never credited to Suzy's account. Therefore, while you may owe Suzy a notice/letter/call that tells her you've not processed the deposit (which sort of does the same thing the exception hold notice would do, but need not follow the Reg CC rules).
Then, if you submit the check for collection (either by mail or in person) and get turned away, you aren't going to charge it back, because she never got credit.
Or, for that matter, if they have already told you the check is drawn on a closed account (see original post), why bother to submit it for collection at all? Suzy doesn't get credit, you don't do Reg CC, and you don't charge it back. Contact authorities and file SAR if appropriate to the circumstances.
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John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8