I have come across conflicting information on this subject.

Our issue:
We have a customer with a Savings acct. A new teller had cashed a large check for this customer, that was charged back, therefor, leaving a negative balance in their acct. We have used other recovery techniques, but have been unsuccessful. We pulled a ChexSystem/Efunds report at time of acct opening. Can we legally pull a new report to see if there may be updated information that has been entered by another institution?

Thanks!

Under the FCRA, yes you are allowed to pull credit a assist in the collection of a debt, but you would have to check your contract with Chexsystems.

Section 604(a)(3)(A) allows a CRA to furnish consumer reports to a person which it has reason to believe "intends to use the information in connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer".

Great. Will do, and thank you for the information!