Is there any guidance on this issue? We do online applications also. We have been treating the date of application the same as we would the mail. The date that someone retrieves the application is the date of application. If a customer submitted at 4:45 but we had already picked up the apps for the day, this would be dated the next business day.
Similar to mail in that mail is put in the PO Box all day, but it is not received until we go to Post Office and pick it up.
That said, I really don't think it would be much of an issue in that the LOs are pretty anxious to pick these up (they are on commission) and they generally send ETIL same or next day. So, the only thing that it might really effect is the HMDA LAR and then only possibly by one day.
Interested though in what other banks do.
_________________________
NOLA is my Beach!