Ok. So, our T&Cs state a deposit will be made available on the next business day. If a customer comes into the branch and makes a deposit, we currently make it available immediately (because that is how our system is set up) unless we decide to place a Reg CC hold on the item.
Our T&Cs also state that if a deposit is made at our ATM before noon, then that day will be considered the day of deposit. If it is made after 12:00 then the following business day is the day of deposit.
So my question is this: If a customer comes in at 10:00 am and makes a deposit to the ATM, Can the full amount of the deposit be held until we open the ATM and verify the items later that same day? Do any funds have to be made available prior to us pulling the deposits?
AND
if a deposit is made after the 12:00 (noon) cut-off (for ATM only) can the full amount of the deposit be held until the following business day when we open the ATM and pull the deposit? Do we need to make any funds available prior to pulling the deposits?
Are we breaking any rules by making funds available immediately when made at a teller window, but holding funds until the next day when made at an ATM?
I don't mean to be a pain and I hope I don't sound stupid.....I'm struggling with making sure we are doing things correctly.