WI FDIC regulated bank decides to close for a day because it has tellers/UBs on vacation, sick and on leave under the COVID rules-does not seem right? What is the procedure? In addition there is not a night drop at this location.

Review Wisconsin law:

220.30  Closing in emergencies. No liability shall be incurred by a bank because the bank is closed during an emergency. If a bank closes during an emergency, the closing shall be noted in the minutes of the next meeting of the bank's board of directors. A bank may not declare in default for nonpayment any obligation which became due while the bank was closed during the emergency if timely payment on the obligation was tendered but not accepted because the bank was closed.

https://docs.legis.wisconsin.gov/statutes/statutes/220/285

the entire bank is closing or a branch?

Just one branch for a day. I guess the better question would be-is poor planning really an emergency?

Sounds like poor planning involves being science deniers (saying COVID isn't that big of a deal, then not worrying about it until so many people are stricken by it that an entire branch has to close). Is "science deniers" a valid emergency?

I'm confused - where is "science deniers" mentioned anywhere in this post? Not sure where that is coming from.....

Vacations are planned and scheduled. Getting sick and possibly getting a phone call from your local health department saying you now need to quarantine cannot be planned and scheduled. One person getting sick in the branch could quarantine the whole branch. I wouldn't consider this poor planning........it seems to me this could happen anywhere with the way things are right now.

There are 4 UBs at 2 offices. 1 was in, 1 on vaca, 1 on long term leave due to a family situation, 1 out to virtual school a child on that day. Emergency or poor planning. All planned events.

we could quibble over what is right, what is planned, what is unplanned, what is an emergency, and a host of other what ifs...bottom line is if the bank determines it is an emergency then they can close with no negative impact. you can choose to agree or disagree with that decision, but that will get you nowhere but a one way ticket to Frustration. if you feel strongly enough about it, I suppose you could write a letter of complaint to their regulator.

Last week when the OCC issued a proclamation allowing national banks, etc., to close during one of the recent weather emergencies, I was struck by a ridiculous thought -- I wonder if there are any banks that would, with such an emergency staring them in the face, wait for a proclamation from Washington before closing. Or do they all regard the proclamations a ceremonial vestige of the OCC's 19th century origins?

I feel like I read this once on BOL in relation to waiving rescission... :P

Poor planning does not constitute an emergency.

imho, the same applies.

For FDIC banks - review the last paragraph of this release. The OCC has issued a similar notice.

https://www.fdic.gov/news/financial-institution-letters/2020/fil20017a.pdf

A temporary shut down of a branch related to operational issues during COVID is not seen as a huge deal as long as alternative service options remain available.

OCC: https://www.occ.gov/news-issuances/bulletins/2020/bulletin-2020-15.html

Thank you

Is all of your staff cross trained, or is it below a manager to put in a drawer and teller for a day?