Granted it's been over 20 years since I was a teller supervisor, but "back in my day" the instructions on the COM checks stated the bank was supposed to call and obtain the verification code and write the code in to verify that COM Check had approved the vehicle expenses the customer was claiming when writing the check (similar to running a credit card prior to processing a cash advance.) We hated processing them because all the other customers in line had to wait while we sat on hold waiting for a COM Check representative.
Perhaps they've streamlined the process?
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