Thread Options
#981901 - 06/25/08 03:28 PM ITPP - responding to credit freezes
Many Hats Offline
Platinum Poster
Joined: May 2008
Posts: 915
Orlando, FL
I am working on our responses to the red flags from the standpoint of the loan origination process.

For example, if a credit report is pulled and we notice that there is a credit freeze.....what should we do? It seems like they want all banks to come up with their own idea of how it should be handled, but HOW DO THEY WANT IT TO BE HANDLED is the question. If I see a credit freeze, I would call up the customer and ask them about it. I am sure there's probably a better answer and I'd just like to see some examples of potential responses.

Return to Top
#982082 - 06/25/08 05:49 PM Re: ITPP - responding to credit freezes Many Hats
RR Joker Offline
10K Club
RR Joker
Joined: Nov 2002
Posts: 20,643
The Swamp
To my knowledge, you have little choice. The customer is the only one that can unlock the freeze (and a fee is involved, from what I've been told).
_________________________
My opinion only. Not legal advice.

Say you'll haunt me - Stone Sour

Return to Top
#982139 - 06/25/08 06:25 PM Re: ITPP - responding to credit freezes RR Joker
Many Hats Offline
Platinum Poster
Joined: May 2008
Posts: 915
Orlando, FL
Ok...thanks!

Return to Top