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#310932 - 02/01/05 12:59 PM Consumer Complaint Resolution
M&M Offline
Platinum Poster
Joined: Nov 2003
Posts: 531
Midwest
We're trying to determine best practices for logging, distributing, tracking and reporting consumer complaints. Does anyone know of any articles, sites, systems or procedures we could review to try to improve our processes? Any best practices would be appreciated at this point.

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#310933 - 02/01/05 01:34 PM Re: Consumer Complaint Resolution
Andy_Z Offline
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Andy_Z
Joined: Oct 2000
Posts: 27,763
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