So a member came in today with 4 mutilated bills; all were laminated and/or heavily taped.
We do not have physical drawers at our branch, just the cash PODs. The PODs will not physically take the currency.
Are we required to take the bills? I was told to turn the member away, which I did.
But if memory serves me right, do we as a credit union have an obligation to take them for the FED?