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#44422 - 11/20/02 06:32 PM
Re: Classroom training
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10K Club
Joined: Sep 2002
Posts: 13,965
TN
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I prefer the classroom setting. We're still small enough to be able to provide this. Plus it gives the attendees the opportunity to ask questions during the presentation and have them answered.
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#44423 - 11/20/02 07:30 PM
Re: Classroom training
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Platinum Poster
Joined: Oct 2002
Posts: 927
Milwaukee, WI
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I agree with Autumn, our part timers usually have to make some sort of arrangement or we just work around their schedules. We have a training staff of 3, so it usually does work out. In regards to hiring college or co-op students, we usually try to work it so their training happens over a break they may have, or before they go back to school.
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My opinions are not to be construed as legal advice.
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#44424 - 11/20/02 07:32 PM
Re: Classroom training
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Diamond Poster
Joined: Nov 2000
Posts: 1,830
District of Columbia
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Unless your part-timers have less/different responsiblities than your full-time staff, I think they should get the same training. A part time teller, for example, must be just as aware of BSA and CTRs, Reg CC, Reg D, Confidentiality and bank security as your full-timers. We perform classroom training for ALL new teller and platform employees, regardless of hours worked, - and we supplement thereafter with a combination of on-line training, in-person training, and articles and presentations. Leslie
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Being kind is more important than being important.
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#44426 - 11/20/02 08:01 PM
Re: Classroom training
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10K Club
Joined: Aug 2002
Posts: 34,318
under the Lone Star
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We have made the decision not to hire part timers any longer, especially tellers. The training involved is too extensive and costly. Personally, I was against the decision since I couldn't get my teenage son on as a part-time teller. We do training in-house using Bankers Systems.
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Societies that do not find work in and of itself "pleasing to God and requisite to Man," tend to be highly corrupt.
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#44427 - 11/20/02 08:05 PM
Re: Classroom training
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Diamond Poster
Joined: Nov 2000
Posts: 1,830
District of Columbia
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Christina, Our initial Platform and Teller training is conducted in-house by our Training department at a training facility. Going forward, our CTR Specialist in Compliance often goes to each branch every year to conduct CTR/BSA training, so that we can address the concerns of the individual branches and so we can speak to any problems that appear to be specific to a particular location. Our on-line training is done through BTCC (Banker's Training and Consulting Co), but we (Compliance) do perform in-house training on new regulations (Privacy, Patriot)or changes in old ones.(HMDA, HOEPA). We post games and contests to our Intranet, and sometimes send out specialized training. We did a special Reg CC Test for our branches earlier this year, and gave a Pizza Party to the winning branch. We sometimes do hire outside consultants to train for us; in fact, Richard Insley has done some training for us as did Lucy Griffin. We find that a combination of learning methods keeps things from getting stale and boring. Leslie
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Being kind is more important than being important.
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