#1111193 - 01/14/09 10:35 PM
Safe Deposit Box Questions
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Anonymous
Unregistered
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I know this is a lot, but we’ve got unresolved, never-ending issues with the safe deposit box guard key, and I would like to know what other banks do.
How do you control the safe deposit box guard key? Do you require the guard key to remain in the bank and be signed in/out of the vault daily? i. If yes, how do you handle customer access to the safe deposit boxes when there is limited branch staff?
ii. If no, is the guard key issued to specific personnel, and can they take the guard key with them if they leave the bank premises?
Do you limit the number of guard keys issued? i. If yes, how many are allowed to be signed out?
Do you allow temporary control of the guard key without signing? i. If yes, how do you define the temporary control?
Do you utilize bank-use safe deposit boxes? If yes, what do you use them for, and how do you control access?
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