I have a customer who is deceased and her card was used after her death. Who is liable for these transactions? If it is the bank, who would sign the dispute forms?
A customer had a recurring monthly debit post via debit card transaction. The customer had an agreement with a finance company to debit the account monthly until the debt is paid in full. The customer passed away and the finance company debited the remaining amount owed per the agreement. The joint owner is disputing this debit because she was not a part of this agreement. Is this final debited amount owed back to the joint owner?
Can we issue a debit card to the Personal Representative on an estate account?
We want to take real estate mortgage applications online. Do we have to follow E-sign rules to do this?
We have started accepting applications for mortgage loans online. Would there be any requirement or need to have a reproduction of the fair housing poster on the site? The regulation says that these fair housing posters should be displayed so that all persons seeking to engage in residential real estate related transactions would be able to see it. In our online process, our customers could theoretically complete the whole loan without ever stepping foot into one of our offices. In those cases, they would never see the poster.
A mortgage company has approached our bank wanting to pay a specific employee a referral fee, if we would forward real estate loan applications we have turned down to them. I do not see how this is a legal process given Section 8 of RESPA's prohibition of referral fees. The only way I can see it would be legal, is if forwarding the application to the mortgage company would not be defined as a settlement service. I think it would be.
When a consumer real estate application is received via the internet (website) and is for a term, LTV, etc., other than what we offer, we send an e-mail explaining this. If the customer does not respond, do we treat this as a counter offer for Reg B and HMDA? Or as a withdrawal for these?
A recent survey by PricewaterhouseCoopers in the United States and the United Kingdom reveals a sense that "...
I used to have a list of things required by a real estate agent in order to earn a mortgage commission. Does anyone know where I can get that list?
If a lender charges a wire transfer fee in connection with a real estate loan closing, is it considered a finance charge that will affect the APR? If the fee is charged by the settlement agent and not the lender, does this change the answer?