12/10/2023
Why consider a cloud-based version of commercial loan software?
06/14/2020
We are going to offer E-SIGN agreements. We have a vendor with a turn-key application. Is that good enough to get us going?
05/24/2020
How far back do you suggest we archive emails and other electronic communication under the Federal Rules of Civil Procedure?
04/21/2019
We are going to offer E-SIGN agreements. We have a vendor with a turn-key application. Is that good enough to get us going?
04/14/2019
How far back do you suggest we archive emails and other electronic communication under the Federal Rules of Civil Procedure?
04/14/2019
How far back do you suggest we archive emails and other electronic communication under the Federal Rules of Civil Procedure?
11/19/2017
Technology is the key differentiator for mortgage lenders and it’s only going to become a greater factor in our future success.
03/28/2011
We are thinking about adding loan notices (i.e. pmt notices/past due notices/ maturity notices/ rate adjustments/ etc.) to our list of items that a customer can sign up to get electronically. We already do it for deposit products (stmts and such). I realize I need to consult the applicable lending regs, most of which I believe defer to the esign act and allow for electronic delivery, but I'm just wondering if I'm missing something. I guess I'm a little nervous about sending someone's past due notice electronically even if they have to elect to receive it and confirm that they can (call me cautious). Is there anything else I need to watch out for? I am happy to do my own research but if you know of any prohibitions or can point me to something I'm missing, I would appreciate it.
04/19/2010
Where can we find information about paying/returning debit card transactions? Would we have to find out from MasterCard? Management wants something in writing about why we have to pay those when a customer is already in the negative. They are worrying that we could pay something over our legal lending limit and then get in hot water with our regulators.
11/30/2009
Is it acceptable for a bank to require its customers to apply for and be credit-approved for a Visa debit card, even though the customer is not receiving a credit line of any kind?