Why do criminals favor the elderly as targets?
Who are the abusers of the elderly?
I’ve heard about keylogging- how does it work?
What is the regulation (if there is one) that explains that a closed account can be reopened should a debit card or EFT/auto debit come through on a customer’s closed account?
When reviewing our website, what are the main compliance issues we need to look for?
Are there best practices for authenticating customers who call the bank to inquire on their accounts?
- Due to new technology that catches fraud on the first or second purchase, rather than the fifth or sixth, credit card estimated losses due to fraud are at an all time low of 5¢ of every $100 c
What is the required verbage that should be contained in an agreement with a customer regarding sending information via secured e-mail?
The FDIC has issued a study on the use of technology to mitigate account-hijacking and other forms of identity theft. The complete study and findings are issued as FIL-132-2004.
Our cash advance terminals have all been reprogrammed for truncation compliance. We have always put the cardholder's information on our General ledger slips - name, card number and expiration date, and approval number. I have asked our vendor, who we have our credit card business with, if we can still do that. They have answered that we can because it is for bank business. Someone here at the bank is still questioning if we are allowed to put the credit card number on our GLs. Could you please clear this up for me?