Most Popular Technology Content
Reg E Provisional Credit: 5 Day Reversal?
06/09/2014
REG E- If provisional credit was provided to a customer and the merchant later credits the customer, is there a 5 business day window before provisional can be reversed?
Return ACHs If For a Non-Customer?
06/09/2014
Are we suppose to return ACHs that come in to a customer's account for a non-customer? We currently return ones that we become aware of before they hard post to the account but I didn't know if there is a Reg that governs it or if it's just bank policy.
Visa Card Required to Be Present for Cash Advance?
06/09/2014
Is it a Visa requirement that a customer's card be present to do a cash advance? We have customers calling asking us to take their Visa card information over the phone so they can pay their loan with the bank.
Visa Posting Rules for Debit Card Dispute
05/26/2014
We have a customer that wanted to dispute a debit card Visa transaction while it was in presentments. We held the dispute until it posted. I know with Reg E the dispute starts when posted. Does the same apply with the Visa Rules?
What % of Banks Use Electronic Capture Technology for Loan Documents?
05/26/2014
What percentage of banks electronically capture loan documents?
