Most Popular Technology Content
Reg E Provisional Credit: 5 Day Reversal?
06/09/2014
REG E- If provisional credit was provided to a customer and the merchant later credits the customer, is there a 5 business day window before provisional can be reversed?
Return ACHs If For a Non-Customer?
06/09/2014
Are we suppose to return ACHs that come in to a customer's account for a non-customer? We currently return ones that we become aware of before they hard post to the account but I didn't know if there is a Reg that governs it or if it's just bank policy.
Visa Card Required to Be Present for Cash Advance?
06/09/2014
Is it a Visa requirement that a customer's card be present to do a cash advance? We have customers calling asking us to take their Visa card information over the phone so they can pay their loan with the bank.
What % of Banks Use Electronic Capture Technology for Loan Documents?
05/26/2014
What percentage of banks electronically capture loan documents?
Which is More Common - Electronically Capturing Documents at the Branch Level or at the Main Office?
05/26/2014
Centralized vs. de-centralized capture?