Most Popular Technology Content
Electronic loan processing question
05/23/2005
Our consumer loans are completed electronically and therefore we no longer print a loan application. Are there any compliance implications if it's not evident by viewing the on-line application, that the financial questions were asked of the borrower(s)?
Is a Wire Transfer Fee a Finance Charge?
05/23/2005
If a lender charges a wire transfer fee in connection with a real estate loan closing, is it considered a finance charge that will affect the APR? If the fee is charged by the settlement agent and not the lender, does this change the answer?
Credit Score Disclosure and Internet Applications
05/23/2005
We are thinking about allowing customer to complete a loan application on the Internet and submit it back to the bank via Internet. Must we provide the appropriate disclosures electronically through the Internet? If so what about the new federal consumer credit score disclosure? We will have to run credit before we can get that to the applicant.
Creating an Effective CRM Strategy -- Information Technology, Inc. (ITI)
05/16/2005
What are some of the most important elements of an effective customer relationship management (CRM) strategy for financial institutions?
Loan Interest Rate Discount for Automatic Tran
05/16/2005
We offer a discount on interest rate if the member elects to have an automatic transfer of the loan payment from his saving/checking account with us. Is this a violation of Reg. E related to compulsory use of preauthorized transfers?