03/21/2005
We had a customer that used her debit card to rent a moving van. At the time she visited the rental company she had funds in her account. The rental company performed a preauthorization. The company did not submit the actual debit until 2 days later and the customer did not have the funds in her account. This caused an overdraft. Is there a way to return the item or do we have to pay the item and overdraw the account?
02/21/2005
What issues may be involved in issuing debit cards to individuals who are not signers on an account?
12/06/2004
What are the restrictions and/or liability regarding a bank offering debit cards to businesses? What is different from marketing this product to consumers?
11/29/2004
Will a Mastercard SecureCode debit card transaction using a SecureCode pin number come under Reg. E "accepted access device" when determining a customer or banks liability in a claim?
10/18/2004
From a Pakistani banker: How might we make our customers use their ATM cards more frequently as debit cards?
08/02/2004
What are the legal ramifications of sending out an unsolicited debit card to an ATM cardholder if any?
06/07/2004
We issue Visa debit cards. We monitor for suspicious activity such as excess cash withdrawals, excessive denials for cash withdrawals and rejection of PINs. Should our disclosures and applications state "the account can be closed at our discretion"?
04/05/2004
One of our existing members who is a minor, and their parent who is a joint owner on the account wanted to apply for a VISA debit card for each of them. Can the parent be held responsible for any of the transactions by the minor?
01/05/2004
What are the regulations regarding the handling of a business credit card dispute? I understand that Regulation CC applies, but does not cover how to handle provisionary credits, etc. In the case of unauthorized charges being made to a business debit card do Regulation E rules concerning provisionary credits, investigation time frames, etc. apply?
01/05/2004
I am trying to revamp and consolidate our ATM/POS Card and CHECK/POS Card request forms. We are now confused as to what the actual definitions of the above terms are, and whether they all fall under the term Debit Card.