Most Popular Technology Content
Reg E Opt-in Confusion
09/13/2010
If a customer at a bank has the overdraft service, and has chosen to opt-out, we cannot charge, but if he chooses to opt-in, then we can. Is that correct? What if the customer doesn't have the overdraft service with us on his checking account? Can we charge with no overdraft service if he opts out? Can we charge with no overdraft service if he opts in?
Closing Account Receiving Government Deposits
09/06/2010
Is there a federal code that requires notifing a customer thirty days before closing an account that is receiving government payments?
Email Notifications Returned
09/06/2010
Assuming we still have a good customer mail address, should banks be concerned when the email notification to the customer regarding their estatement is returned?
Reversing Funds under Reg E
09/06/2010
Under Reg E, do I have to give the customer one week before the funds are reversed? Can I hold the funds to stop the customer from closing the account or withdrawing the funds early if the customer approves?
Reg E Claim on Amount of Purchase
08/30/2010
If the customer claims that the price increased after the sale, does the customer have to provide proof of what the price should have been? If he doesn't, can we just decline due to lack of proof?