02/11/2002
We are nervous about the method we are currently using to authenticate our online customers. We require the customer to put in their user name and a four letter password. Do you think this is sufficient?
02/04/2002
As possible security intrusions increasingly pose a threat to online banking, we have "enhanced" our PIN change requirements for our customers. We would like to do a mailing to our customers talking about Internet Banking security for our customers, we believe a "3rd party" brochure or marketing piece may have more effect or at least back up our reasons for increased security levels. Do you know of any good articles or brochures we could pass along to our customers? The only piece I've been able to find so far is "Tips for Safe Banking Over the Internet" by the FDIC. However, the portion that talks about PIN number security is very brief.
02/04/2002
What are the information security needs of a bank?Which laws/guidelines deal with information security needs of the bank?What are the steps involved in designing a security policy for a bank?
02/04/2002
I am an internal auditor and part of my duties involve performing an Information Technology and Securities Audit. Do you know of any seminars or training courses that might help me gain a better understanding of IT. I have never had any type of formal training on this subject.
02/04/2002
I am working with IT to develop electronic security awareness training. The objective is to provide an understanding of the security risks involved with computers, passwords, email, sign ons, etc. I am looking for resource information that I can use to develop the training.
02/01/2002
"Cash 'til Payday" loans, operated in 40 states, have grown from about $3 million in 1995 to $400 million in 2001. Interest on the loans runs 15% to 20% over two weeks.
01/07/2002
We all understand the positive impact to our bottom line if more of our customers conduct transactions over the Internet. What must we do to make the Internet more secure and make consumers more comfortable conducting financial transactions and services on the Internet?
12/20/2001
12/03/2001
DirectPointe provides managed computing services that include remote PC and Network Management services. We are working with a community bank in Utah that is interested in our services, but is concerned with any regulatory issues that may not allow us to have remote access to their network and PCs (since their network is connected to a service bureau, which has confidential information). Can you provide any information/insight into this issue? Can we provide remote services and if so, does our company need to meet certain requirements? Please let me know if you have recommendations.
11/01/2001
The North Carolina Bankers Association is going head to head with the state's bank robbers through a program designed to educate criminals on penalties while forming partnerships between banks and