Can a financial institution charge a cash advance fee for foreign credit card cash advances made at one of their branch locations? In other words, if a customer enters Bank A with a credit card issued by Bank B and requests Bank A do a cash advance, can Bank A charge a fee in addition to the fee and/or finance charges that will be imposed by the issuing Bank B?
Is there a reg or guideline that states what wording should be included in the confidentiality disclose we put in our outgoing emails?
When disputed debit card transactions cause overdraft fees, is the bank required to refund those fees and at what point in the investigation is this required?
How can we identify an ACH transaction as internet gambling when the transaction will probably have an SEC code of WEB? What is everyone doing to try to monitor for internet gambling transactions?
A business has a credit/debit card that multiple employees can use, but one of the employees makes a purchase that is unauthorized by the business, or an employee stole the card to make an unauthorized purchase. We have been told (by Fiserv) that the business has to deal with the merchant directly, leaving us (the bank) completely out of it. Is this in compliance with Reg E or are there steps that we, as an institution, must take to keep from having a Reg E violation?