Most Popular Technology Content
DSL Internet Access
08/06/2001
We are thinking about getting a DSL line for one of our departments. They have five PCs that we would want to be able to share the line. Would this present a problem?
Dealing With Internet Banking Complaints
08/06/2001
We get lots of complaints about our bank's Web site and Internet banking service. Is this typical? What are other institutions experiencing? How do you respond, or do you?We are having an internal debate about whether to just fix the "problems" users are carping about, or whether to do some true usability testing. If we do usability testing, should we do it with a focus group of actual customers, or is it best to hire experts?
Audio Capability Requirement on All ATMs Probable
08/01/2001
The Architectural Access Board of the federal government is considering a recommendation that will require that all ATMs gradually be made audio capable.
Training Bankers to Comment
08/01/2001
There is this thing called the Administrative Procedures Act. It is a compliance law for federal agencies, including the bank regulatory agencies.
Compliance Requirements for Account Aggregation Services
07/23/2001