If a customer has electronic statements, is the bank obligated to provide, at no charge, a printed statement to the customer upon their request?
We are discussing accounts you can merge on online banking (so that the agent can see the fiduciary account along with his/her personal accounts with a single log-in) for example:
1.) Rep Payee
2.) Escrow Agents
3.) Power of Attorney-Appointed Agents
4.) UTMA Accounts
The custodian has been challenged as to whether or not you can or can't combine with a parent’s accounts online banking.
Is there any legislation or case law or statutory basis for which we must decline these requests or is it discretionary?
First of a Two Part Series
by Jimmy Sawyers, BOL Guru
When the winds of change blow, some people build walls, and others build windmills. --- Chinese Proverb
Can a business make monthly automatic debit compulsory for payment of their product or service without offering another method of payment to the consumer?
How do you get a COT code in online transfer?
What are the best marketing/campaign that I can run to encourage our customer to use/transact thru our internet banking platforms?
If we want to offer a coupon to a restaurant for a large pizza (worth $20) when e-statements are activated on the customer's account, is this IRS 1099 reportable?
We are receiving too many paper checks from other bill pay users. How do we get moved to an electronic format to receive those payments?
If a Reg E claim is approved whether PIN-based or signature-based and we later determine that the transaction in question was completed by the cardholder, can we go back and deny? Claim closed and approved on 7/30/14; we found grounds for denial. The customer reported a purchase as unauthorized but merchandise was shipped to him directly.
This question is in regards to Reg E. What constitutes proof to deny credit or reverse provisional credit under Reg E when a member files a dispute and claims transactions are unauthorized?