What are the tradeoffs between manual and automated exception reporting workflows?
What scanners should we purchase for our loan imaging software?
What is document management?
Can you please tell me If your guarantors need to sign an errors and omissions statement?
We are moving toward paperless loan files. Does anything have a sample policy concerning what documents you keep, what docs you shred, etc? Do you keep the original docs for a certain period of time then shred them?
What’s the best way to share exception reports with lenders?
What's the best way to streamline credit and account exception tracking?
How do other banks track policy exceptions?
Is there a legal requirement to send original notes marked "paid" on loans paid in full back to customers for loans secured by non-real estate? I understand vehicle titles, etc., should be returned, but does the note need to be returned for unsecured credit, CD credit and vehicle loans?
How can we get our lenders to feel confident in moving away from paper loan files?