What is a digital signature card?
What data is needed by commercial lenders who are working remotely?
What do other banks do about notice letters?
How often should we check for duplicates in our imaging system?
On a unsecured note, what address has to be on there. Can it be the mailing address which is a PO Box or does it have to be the borrowers physical address?
What's the best way to streamline credit and account exception tracking?
As long as the borrower signs their personal financial statement, is it OK for the lender to fill out everything else in their handwriting?
I remember being taught at a different job that a lender should never put their pen to the borrower's PFS. But as long as the borrower signs it then what is the harm?
Can employees in the credit department have customer contact?
If an existing customer has a legal name change, is it necessary to re-work contracts (signature cards / loans) for any purpose (FDIC requirements, Tax ID reporting, etc.)?