06/16/2024
I’ve been hearing about the new $8 cap on credit card late fees. My bank offers cards issued by an agent bank, but the card shows our bank logo and we hand out brochures for the product. Will our customers be impacted?
06/09/2024
My boss told me today our bank is seriously considering doing an in-house credit card program. HELP! I don’t even know where to begin. What should I expect and where can I learn more?
06/02/2024
We have a credit card product that has an introductory “fixed” rate that changes after 12 months to a variable rate APR. Management wants to really promote that fixed rate period, but I don’t think we can use the word “fixed”, can we?
05/26/2024
My bank just received an SCRA request for rate relief on a customer’s credit card line. The card normally has a 22.99% interest rate, so 6% is a big drop! How do we do it? Is it only on existing balances up to this point, or does it need to remain at 6% for all past and future transactions, until his active duty ends?
05/19/2024
In terms of UDAAP, what makes something “Abusive”?
05/19/2024
Does the FFIEC APR Calculator work for HELOCs?
05/19/2024
My bank has just acquired another bank that has its own in-house credit card program. We’ve purposely never done an in-house credit card program because of the sizeable compliance burden of them, but now here we are. What do I need to know for compliance on these acquired cards?
05/12/2024
Where does the CFPB’s authority come in when they determine something is “Abusive”?
05/12/2024
My bank is doing CD specials a lot lately, and with rates being higher, there are now actual differences between the interest rate and the APY. I want to get it right! I’m concerned that something is wrong with our 13 month CD special (interest paid at maturity), because the APY is LESS than the interest rate. How can this be?!
05/12/2024
Is it true that people under the age of 21 are not permitted to get their own credit card?