Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Authentication Topics

ACH Fraud Suits

08/29/2011

I know there have been lawsuits against banks due to fraud involving unauthorized ACH debits on business accounts. What is the status of those suits?

Regulation J - Security Procedures

05/30/2011

Is the Bank required to have a special procedure section on the DATA form? Should we give the client the option to decline the use of the security procedures that are offered by the bank?

Automated Telephone Banking Systems

10/04/2010

Regarding automated telephone banking systems, customers can currently inquire (get account balance and info) by phone with their account number and last four digits of their SSN. If they want to transfer funds between their accounts, they must complete an application. My bank wants to give automatic access to transfers too. I'm concerned about Reg E issuing access device rules. Is calling the number and following the steps, "requesting" the access? We have new operations personnel who say all banks do this automatically. Other banks don't have customers fill out a form or call and talk to someone, it is all done through the automated phone system. Does this comply?

Does Log On = E-SIGN?

04/06/2009

Will having the customer log on to internet banking suffice for their digital signature if we want to change the terms of an electronic agreement or make some other product or service available?

Securing Remote Deposit Capture Scanners

12/26/2008

How do you recommend that a Remote Deposit Capture customer secure its scanner? Is the scanner itself a security risk?

Red Flag Rule Compliance: 5 Things You Need to Know

10/13/2008

by Bryan Ansley

On What do Red Flag Examiners Focus?

10/13/2008

On What do Red Flag Examiners Focus ?

Financial Crisis: Identity Theft Puts Banks at Greater Risk

10/06/2008

by Bryan Ansley

Guarding Against Phishing Scams

09/29/2008

Silver Lining in Red Flag Rule: Bankers Can Generate Revenue and Increase Customer Satisfaction

09/29/2008

by Bryan Ansley

Premium Content View All

Easy Mobile Fraud Solution

With the rise in mobile banking usage, malware targeting mobile devices is on the upward swing as well.

Virtual Contactless Card

Spanish bank Bankinter has released a version of a contactless mobile payment service that does not require a sticker added to the phone or its case or a chip embedded in the phone.

Releasing photographs to anyone

03/03/2019

I am currently dealing with an issue where my assistant branch manager provided a customer with images from our system that were related to a fender bender in our parking lot that involved another bank customer. She did not obtain approval from anyone to provide this information to our customer and as the security officer I would have kindly refused my customer's request. This incident has brought up the fact that perhaps we should have guidelines for our camera system users to adhere to in order to prevent future incidents like this. Do you know of any institutions that have a policy or procedures for their security camera system (CCTV)? If so, can you share it with me or give me some guidance?

Does your security vendor know the right answer?

02/24/2019

"What is the recommended schedule for the self-testing of your alarm system's communication to the monitoring center (i.e. landlines and/or cell back up)? The alarm system vendors seem to be all over the place on it."

A smart phone can kill you!

02/17/2019

During a recent program I attended, you stated a smart phone could get you killed! Really?!? Other than talking while driving, how can that happen?"

Pod Branches

02/10/2019

We have just decided to implement a pod branch design and are presently in the design phase. Do you have any suggestions on what we should focus on for this project?"

Restricting employee social media posts

02/10/2019

Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?

Latest Top Stories View All

Security Training View All

04/23/2019

Is your BSA and AML program at RISK?

presented by Susan Costonis

06/05/2019

Wire Transfer Fraud Prevention Programs

presented by Rayleen Pirnie

07/23/2019

25 Critical Mistakes a Smart Institution NEVER Makes “Updated”

presented by Barry Thompson

05/14/2019 to 05/16/2019

2019 Bank Security Conference

San Antonio, TX

11/05/2019 to 11/06/2019

2019 Lending Compliance Triage

03/03/2020 to 03/04/2020

2020 BSA/AML Top Gun Conference

Scottsdale, AZ

Deception for Dollars: Social engineering your staff and Call Center

This fast-moving program on preventing losses will focus on the information identity thieves have before they call you when trying to obtain information or financial rewards. This webinar will discuss actual attacks used against financial institutions.

Detecting and Mitigating Skimming Fraud Losses

How do you reduce skimming-related losses? By having properly trained frontline staff members who know what to look for to detect and mitigate skimming fraud losses.

Beginning Security Officers - Steps for Success

You'll learn about the foundations of a successful security program, including building a security team, communicating with management and board members, working with law enforcement and peers, and much more!