Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Authentication Topics

ACH Fraud Suits

08/29/2011

I know there have been lawsuits against banks due to fraud involving unauthorized ACH debits on business accounts. What is the status of those suits?

Regulation J - Security Procedures

05/30/2011

Is the Bank required to have a special procedure section on the DATA form? Should we give the client the option to decline the use of the security procedures that are offered by the bank?

Automated Telephone Banking Systems

10/04/2010

Regarding automated telephone banking systems, customers can currently inquire (get account balance and info) by phone with their account number and last four digits of their SSN. If they want to transfer funds between their accounts, they must complete an application. My bank wants to give automatic access to transfers too. I'm concerned about Reg E issuing access device rules. Is calling the number and following the steps, "requesting" the access? We have new operations personnel who say all banks do this automatically. Other banks don't have customers fill out a form or call and talk to someone, it is all done through the automated phone system. Does this comply?

Does Log On = E-SIGN?

04/06/2009

Will having the customer log on to internet banking suffice for their digital signature if we want to change the terms of an electronic agreement or make some other product or service available?

Securing Remote Deposit Capture Scanners

12/26/2008

How do you recommend that a Remote Deposit Capture customer secure its scanner? Is the scanner itself a security risk?

Red Flag Rule Compliance: 5 Things You Need to Know

10/13/2008

by Bryan Ansley

On What do Red Flag Examiners Focus?

10/13/2008

On What do Red Flag Examiners Focus ?

Financial Crisis: Identity Theft Puts Banks at Greater Risk

10/06/2008

by Bryan Ansley

Guarding Against Phishing Scams

09/29/2008

Silver Lining in Red Flag Rule: Bankers Can Generate Revenue and Increase Customer Satisfaction

09/29/2008

by Bryan Ansley

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Easy Mobile Fraud Solution

With the rise in mobile banking usage, malware targeting mobile devices is on the upward swing as well.

Virtual Contactless Card

Spanish bank Bankinter has released a version of a contactless mobile payment service that does not require a sticker added to the phone or its case or a chip embedded in the phone.

Social Media Strikes

08/18/2019

I had a question regarding our website. We were wondering if we should have "Officer's" names on the website for each branch. I've kind of struggled with this one because they've been on there a long time and it seems most other banks have some staff on their sites, but is that opening us up to risks?

I saw the robber in the store!

08/11/2019

I am a security officer for a financial institution. We had a robbery where a gun was shown to the victim teller. Today she entered my office to tell me that she saw the robber last night in a local store. Did she or didn’t she? How should I proceed?

Handling the Aftermath of a Critical Incident

08/04/2019

I am working next to a man who told me he purchased a new gun. He was talking about how much fun it would be to chase the CEO across the parking lot. Two years ago, he survived an active shooter incident.

Handling the Aftermath of a Critical Incident

07/28/2019

What is happening to Sarah? She was always so friendly! The last two months she has been a bear to work around. Today Sam said his dog had died, and she told him to “suck it up!”

Business Man deposits a large check

06/16/2019

A local business owner posted this on a social media website. “ As a business account I was told by the teller not to come in just before closing as the teller had too much to do at closing time.” What should we do now?

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Security Training View All

11/05/2019 to 11/06/2019

2019 Lending Compliance Triage

03/03/2020 to 03/04/2020

2020 BSA/AML Top Gun Conference

Scottsdale, AZ

Deception for Dollars: Social engineering your staff and Call Center

This fast-moving program on preventing losses will focus on the information identity thieves have before they call you when trying to obtain information or financial rewards. This webinar will discuss actual attacks used against financial institutions.

Detecting and Mitigating Skimming Fraud Losses

How do you reduce skimming-related losses? By having properly trained frontline staff members who know what to look for to detect and mitigate skimming fraud losses.

Beginning Security Officers - Steps for Success

You'll learn about the foundations of a successful security program, including building a security team, communicating with management and board members, working with law enforcement and peers, and much more!