We are thinking of posting No Guns/No Hats/No Hoods signs at our locations. To handle any customer concerns does anyone have talking points for employees to discuss with customers concerns/complaints?
I am looking for some guidance on giving our existing Bank Security Policy a much needed face lift. I was looking for some help on a template which may show me which areas should be stressed more, how to handle procedures in the policy and what to make short and sweet. Is there anything available in a template or guidance?
I am looking for an example of a policy or procedure that addresses the employees need to notify the Security Officer if they are going to enter one of the branches during non-business hours, (nights/weekends). Would you have any information regarding this issue? I am having a problem of employees entering without notifying me as Security Officer and if I make an issue of it they will point out that there is nothing in writing. So I really am not looking to reinvent the wheel and would appreciate your guidance.
I was wondering if bank's thought posting a sign at the entrance to their lobby requesting hats, hoodies and sunglasses to be removed as well as no guns being allowed in the branch was a good thing or not. Also, what do other banks policies state about employees being allowed to carry guns in the bank if they have a permit to carry them.
We have a frequent debate in our organization about how much of a background check is necessary for our employees, and whether or not we should perform background checks when a person is promoted or transferred. Can you please offer guidance on regulatory obligations or industry standards for background investigations?
Are Codes of Conduct enforceable in the Banking industry? Are there any sample policies you can share with us?
Our bank is basically taking the position that we will not provide services to marijuana related businesses. We need to add this verbiage to our policy but I am unsure of the best approach. My thoughts are..
*We will not provide banking services to marijuana related businesses. (straight forward)
*We will not provide banking services to entities or individuals who activity is not considered legal at the state and federal level. (not segregating a specific business)
*After conducting a risk assessment we have determined that we will not provide banking services to marijuana related businesses.
Any insight you may have is appreciated.
Filings on Mortgage Brokers
What are the proper procedures to CIP for an attorney-in-fact (AIF) under a power of attorney? My question comes from an instance where we have a CIP grandfathered Amish customer and they would like to add someone to their account that doesn't have a TIN and refuses to get one. They went to an attorney to get around the CIP restriction and made him an AIF so he wouldn't have to go through the normal CIP process. Is an AIF considered a customer under 103.121?
Acts of workplace violence that stem from violence domestic relationships seem to be more common than ever before. We employ about 150 people and I know of two employees that are in abusive relationships. One of these employee's husbands has threatened to kill her and everyone she works with if she ever leaves him. How can people stay in these relationships? I know so little about this issue and I'm the credit union's Security Officer.