More than a few of our branch offices house sales and service teams from other bank departments, such as commercial lending. Should those employees receive annual robbery training?
To fill the role of security officer, our bank may at times arbitrarily appoint an employee from a branch location as the branch security officer. This employee could be a teller, a loan officer, a new accounts rep, or a loan officer who has not received any type of security officer training. I am concerned that the bank is putting employees into a position that they don’t really want to be in and are ill-equipped to handle.
I was recently hired as the Senior Security Officer for the entire bank and would like to recommend that the bank discontinue this practice. Is this a normal practice at other banks and, if so, what type of training do you suggest we provide these “newly elected” security officers?
I am looking for an example of a policy or procedure that addresses the employees need to notify the Security Officer if they are going to enter one of the branches during non-business hours, (nights/weekends). Would you have any information regarding this issue? I am having a problem of employees entering without notifying me as Security Officer and if I make an issue of it they will point out that there is nothing in writing. So I really am not looking to reinvent the wheel and would appreciate your guidance.
Is OFAC training a required course for our board of directors annually?
There is a lot of training out there for active shooter, but all I have seen right now is geared toward the general population. Do you know of any training geared to what a security person would and should be expected to do during an event? Clearly, our reaction is going to be wanting to take a more proactive approach. However, considering most of us are unarmed by policy, there are limits to what we can do.
Is there a minimum number of continuing ed hours required annually for Security Officers?
Could you please tell me of a source for BSA training for our Board of Directors?
Does the BSA regulation require testing employees? A few years ago one of our examiners said we should incorporate testing into our training. I can't find this in the reg.
When training bank employees, what is the minimum training allowed? We are getting a new core this year and it is going to monopolize a lot of time training for it. We want to stay within the legal guidelines and maintain a curriculum, but need to streamline it for core training purposes.
There's been a lot of media attention paid to "active shooter" events throughout the nation. Are there any training materials that I can use to train my banking staff how to respond to an "active shooter" event in my bank?