09/26/2021
More than a few of our branch offices house sales and service teams from other bank departments, such as commercial lending. Should those employees receive annual robbery training?
09/05/2021
To fill the role of security officer, our bank may at times arbitrarily appoint an employee from a branch location as the branch security officer. This employee could be a teller, a loan officer, a new accounts rep, or a loan officer who has not received any type of security officer training. I am concerned that the bank is putting employees into a position that they don’t really want to be in and are ill-equipped to handle.
I was recently hired as the Senior Security Officer for the entire bank and would like to recommend that the bank discontinue this practice. Is this a normal practice at other banks and, if so, what type of training do you suggest we provide these “newly elected” security officers?
01/22/2017
I am looking for an example of a policy or procedure that addresses the employees need to notify the Security Officer if they are going to enter one of the branches during non-business hours, (nights/weekends). Would you have any information regarding this issue? I am having a problem of employees entering without notifying me as Security Officer and if I make an issue of it they will point out that there is nothing in writing. So I really am not looking to reinvent the wheel and would appreciate your guidance.
01/10/2016
Is OFAC training a required course for our board of directors annually?
10/13/2014
There is a lot of training out there for active shooter, but all I have seen right now is geared toward the general population. Do you know of any training geared to what a security person would and should be expected to do during an event? Clearly, our reaction is going to be wanting to take a more proactive approach. However, considering most of us are unarmed by policy, there are limits to what we can do.
09/01/2014
Is there a minimum number of continuing ed hours required annually for Security Officers?
06/24/2013
Could you please tell me of a source for BSA training for our Board of Directors?
04/01/2013
Does the BSA regulation require testing employees? A few years ago one of our examiners said we should incorporate testing into our training. I can't find this in the reg.
03/04/2013
When training bank employees, what is the minimum training allowed? We are getting a new core this year and it is going to monopolize a lot of time training for it. We want to stay within the legal guidelines and maintain a curriculum, but need to streamline it for core training purposes.
07/16/2012
There's been a lot of media attention paid to "active shooter" events throughout the nation. Are there any training materials that I can use to train my banking staff how to respond to an "active shooter" event in my bank?
