Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Training Topics

Employees Entering Branch On Non-Business Hours

01/22/2017

I am looking for an example of a policy or procedure that addresses the employees need to notify the Security Officer if they are going to enter one of the branches during non-business hours, (nights/weekends). Would you have any information regarding this issue? I am having a problem of employees entering without notifying me as Security Officer and if I make an issue of it they will point out that there is nothing in writing. So I really am not looking to reinvent the wheel and would appreciate your guidance.

OFAC Training Course Required Annually?

01/10/2016

Is OFAC training a required course for our board of directors annually?

Training For Security Person for Events

10/13/2014

There is a lot of training out there for active shooter, but all I have seen right now is geared toward the general population. Do you know of any training geared to what a security person would and should be expected to do during an event? Clearly, our reaction is going to be wanting to take a more proactive approach. However, considering most of us are unarmed by policy, there are limits to what we can do.

Minimum Number of Continuing ED Hours for Security

09/01/2014

Is there a minimum number of continuing ed hours required annually for Security Officers?

Source for BSA Training for Board of Directors

06/24/2013

Could you please tell me of a source for BSA training for our Board of Directors?

BSA Regulation Require Testing Employees?

04/01/2013

Does the BSA regulation require testing employees? A few years ago one of our examiners said we should incorporate testing into our training. I can't find this in the reg.

Minimum Training Allowed for Bank Employees

03/04/2013

When training bank employees, what is the minimum training allowed? We are getting a new core this year and it is going to monopolize a lot of time training for it. We want to stay within the legal guidelines and maintain a curriculum, but need to streamline it for core training purposes.

"Active Shooter" Training

07/16/2012

There's been a lot of media attention paid to "active shooter" events throughout the nation. Are there any training materials that I can use to train my banking staff how to respond to an "active shooter" event in my bank?

Email Security Event Report Form

06/18/2012

Often the Security Manager is the last one to know about a security-related event. My institution still uses an archaic paper form to alert the Security Manager of a problem but nobody can find one if it's needed. Do you have a solution?

Where to get Bank Security Training

04/30/2012

Where can I get Bank security training?

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Social Media Strikes

08/18/2019

I had a question regarding our website. We were wondering if we should have "Officer's" names on the website for each branch. I've kind of struggled with this one because they've been on there a long time and it seems most other banks have some staff on their sites, but is that opening us up to risks?

I saw the robber in the store!

08/11/2019

I am a security officer for a financial institution. We had a robbery where a gun was shown to the victim teller. Today she entered my office to tell me that she saw the robber last night in a local store. Did she or didn’t she? How should I proceed?

Handling the Aftermath of a Critical Incident

08/04/2019

I am working next to a man who told me he purchased a new gun. He was talking about how much fun it would be to chase the CEO across the parking lot. Two years ago, he survived an active shooter incident.

Handling the Aftermath of a Critical Incident

07/28/2019

What is happening to Sarah? She was always so friendly! The last two months she has been a bear to work around. Today Sam said his dog had died, and she told him to “suck it up!”

Business Man deposits a large check

06/16/2019

A local business owner posted this on a social media website. “ As a business account I was told by the teller not to come in just before closing as the teller had too much to do at closing time.” What should we do now?

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