Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Training Topics

Employees Entering Branch On Non-Business Hours

01/22/2017

I am looking for an example of a policy or procedure that addresses the employees need to notify the Security Officer if they are going to enter one of the branches during non-business hours, (nights/weekends). Would you have any information regarding this issue? I am having a problem of employees entering without notifying me as Security Officer and if I make an issue of it they will point out that there is nothing in writing. So I really am not looking to reinvent the wheel and would appreciate your guidance.

OFAC Training Course Required Annually?

01/10/2016

Is OFAC training a required course for our board of directors annually?

Training For Security Person for Events

10/13/2014

There is a lot of training out there for active shooter, but all I have seen right now is geared toward the general population. Do you know of any training geared to what a security person would and should be expected to do during an event? Clearly, our reaction is going to be wanting to take a more proactive approach. However, considering most of us are unarmed by policy, there are limits to what we can do.

Minimum Number of Continuing ED Hours for Security

09/01/2014

Is there a minimum number of continuing ed hours required annually for Security Officers?

Source for BSA Training for Board of Directors

06/24/2013

Could you please tell me of a source for BSA training for our Board of Directors?

BSA Regulation Require Testing Employees?

04/01/2013

Does the BSA regulation require testing employees? A few years ago one of our examiners said we should incorporate testing into our training. I can't find this in the reg.

Minimum Training Allowed for Bank Employees

03/04/2013

When training bank employees, what is the minimum training allowed? We are getting a new core this year and it is going to monopolize a lot of time training for it. We want to stay within the legal guidelines and maintain a curriculum, but need to streamline it for core training purposes.

"Active Shooter" Training

07/16/2012

There's been a lot of media attention paid to "active shooter" events throughout the nation. Are there any training materials that I can use to train my banking staff how to respond to an "active shooter" event in my bank?

Email Security Event Report Form

06/18/2012

Often the Security Manager is the last one to know about a security-related event. My institution still uses an archaic paper form to alert the Security Manager of a problem but nobody can find one if it's needed. Do you have a solution?

Where to get Bank Security Training

04/30/2012

Where can I get Bank security training?

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Releasing photographs to anyone

03/03/2019

I am currently dealing with an issue where my assistant branch manager provided a customer with images from our system that were related to a fender bender in our parking lot that involved another bank customer. She did not obtain approval from anyone to provide this information to our customer and as the security officer I would have kindly refused my customer's request. This incident has brought up the fact that perhaps we should have guidelines for our camera system users to adhere to in order to prevent future incidents like this. Do you know of any institutions that have a policy or procedures for their security camera system (CCTV)? If so, can you share it with me or give me some guidance?

Does your security vendor know the right answer?

02/24/2019

"What is the recommended schedule for the self-testing of your alarm system's communication to the monitoring center (i.e. landlines and/or cell back up)? The alarm system vendors seem to be all over the place on it."

A smart phone can kill you!

02/17/2019

During a recent program I attended, you stated a smart phone could get you killed! Really?!? Other than talking while driving, how can that happen?"

Restricting employee social media posts

02/10/2019

Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?

Pod Branches

02/10/2019

We have just decided to implement a pod branch design and are presently in the design phase. Do you have any suggestions on what we should focus on for this project?"

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