Some of my branches have their vault money split 60/40 and kept in 2 separate vaults. Is this a common practice for most institutions?
Is it still a requirement to illuminate a vault if it is visible from outside? If so, where can I find this as proof?
We have a vault that is very old and does not have a ventilator or air vents inside. What options do I have for providing air in the event of a lock in?
What are the requirements for night lighting on vaults or safes in a location?
I have noticed that we have a retired employee that when she accesses her safe deposit box, she goes into the office that used to be hers (which is now someone elses) and opens her safety deposit box right there in front of our employee. Is this wrong?
I work at a satellite call center located at one of our Michigan credit union's branch offices. Recently, we have been required (and trained) to complete the recommended 2-person opening procedure for just our part of the branch building. Most of us at the call center are part-time. I'm very uncomfortable performing a security procedure as a call rep and am interested in my employer's liability should there be an incident where someone gets hurt. Do I have the right to refuse since I see this as potentially hazardous and not in my job description.
I have a question regarding bank's vault security requirements. What needs to be inside of vault to comply with regulation?
What is the normal procedure to retrieve customer deposit bags from the bank night drop and handle the contents of the bag for deposit?
We keep our credit/loan files in the vault. The note and deed/mortgage is kept in a file. Are there any requirements for staff to log/check out a file when they need access to it?
How long should security surveillance recordings be kept? Are there any recommendations as to how long recordings from the safe deposit vault and that area should be kept?