Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Computer Security Topics

Finding a Cyber Security Firm

09/20/2010

What does it cost to have a cyber security firm test a bank's computer security to find out where the bank is vulnerable to outside hackers? Who does this work?

Protecting Your Laptops

08/01/2005

Today's focus on protecting customer information combined with increased everyday use of laptop computers means more and more banks are seeking protections against theft of these portable machines.

Steps to Improve Information Security

06/02/2004

by Andy Zavoina, BOL Guru

Jeepers! Watch for "Creepers"

01/01/2004

Financial institutions have joined the nation's corporations in worrying about a new kind of thief: neatly dressed individuals who walk into an office, chit chat with employees and walk out with of

Computer Security Threats & Managing IT Resources

10/06/2003

We face new challenges everyday with respect to viruses, ongoing software patches and updates as well new technologies to integrate within our bank. All of these put a strain on our IT resources. How do other banks justify staffing requirements and handle peak demand times?

Statistics, Facts & Such

08/01/2003

Financial fraud due to cyber attacks were slightly over $9 million last year, a drastic reduction from the $116 million reported the year before.2003 Computer Crime and Security Survey, Comput

National Consumer Week

03/01/2003

It should come as no surprise to learn that the 2003 National Consumer Week sponsored by a variety of federal and private agencies highlighted information security.

Information Security

09/01/2002

Protecting the information collected by, stored, and used by your financial institution has increased in importance with the passing of the Gramm-Leach-Bliley Act.

Best Practices: Inside-Out vs. Outside-In Security -- Blue Lance

07/15/2002

Our bank is evaluating different technology approaches in an effort to better protect ourselves against computer-related theft and fraud. We have heard that external threats now outnumber internal threats. Is that true or do we still need to worry about insiders?

Resources For IT Security Training

02/04/2002

I am working with IT to develop electronic security awareness training. The objective is to provide an understanding of the security risks involved with computers, passwords, email, sign ons, etc. I am looking for resource information that I can use to develop the training.

Premium Content View All

Holiday Fraud Prevention Tips

By P. Kevin Smith, CPP

Liability for ACH File Scams

Question: I attended the September Security Officers Workshop and as a result am taking the liberty of emailing you with a question.

Business Man deposits a large check

06/16/2019

A local business owner posted this on a social media website. “ As a business account I was told by the teller not to come in just before closing as the teller had too much to do at closing time.” What should we do now?

Handling Difficult People

06/09/2019

I had to handle a problem today with a loan customer. Our drive-up window doesn’t handle certain transactions to speed up the line. Last night he tried to pay off a loan at the drive-up that resulted in our teller refusing the transaction. He became extremely angry that he couldn’t perform the payoff until today.

Reg E investigations: best steps

06/02/2019

Is there a procedure that Reg E says we must follow to investigate a claim?

Customer education helps prevent wire fraud

06/02/2019

What is the most common gap in banks’ wire transfer fraud prevention programs?

Handling Difficult People

06/02/2019

We use challenge questions when we don’t know the account holder on the telephone. Today a customer went wild yelling at our call center person for asking to many questions. We tried to explain that it was for his protection, he began to swear at us. I had the teller hang-up the phone could we have handled this better?

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Security Training View All

07/23/2019

25 Critical Mistakes a Smart Institution NEVER Makes “Updated”

presented by Barry Thompson

11/05/2019 to 11/06/2019

2019 Lending Compliance Triage

03/03/2020 to 03/04/2020

2020 BSA/AML Top Gun Conference

Scottsdale, AZ

Deception for Dollars: Social engineering your staff and Call Center

This fast-moving program on preventing losses will focus on the information identity thieves have before they call you when trying to obtain information or financial rewards. This webinar will discuss actual attacks used against financial institutions.

Detecting and Mitigating Skimming Fraud Losses

How do you reduce skimming-related losses? By having properly trained frontline staff members who know what to look for to detect and mitigate skimming fraud losses.

Beginning Security Officers - Steps for Success

You'll learn about the foundations of a successful security program, including building a security team, communicating with management and board members, working with law enforcement and peers, and much more!