Is there any regulation against adding to existing IRA CDs before maturity?
What can we use to try to help educate customers about warning signs of identity theft?
In the event someone attempted identity theft at our bank, but we caught it and therefore didn’t suffer a loss, do we not have to file a SAR?
We have a new customer, just moved to our town, from an HIDTA county in Florida. When I process a risk aassessment, and use his Florida driver's license address, the risk is a high risk. How long should I monitor this account? He did get a Louisiana license on the day that he opened his account.
We had an individual come in to open a new account. They had an out of town license, out of town tag on car, out of town address on a Treasury check and wanted cash back. We said no for various reasons and they left. Later a policeman who banks with us came in. The teller told him about the situation and he asked for copy of the license and check (which the teller provided). He ran the license and discovered there were multiple warrants out for arrest of the person. Later our CFO freaked and said the teller violated laws by providing the info to the policeman. I was wondering what laws were broken and if we are opened up for a lawsuit.
My customer bought three cashier’s checks for $10,000 each and the checks are still outstanding and have been for a while. Do I need to let my BSA Officer know?
Recently, our New Accounts has opened a few Guardianship Accounts. They have the proper documentation but we believe that the accounts may be under the incorrect social security number. What social security number should the account be filed under? Is it the Guardian (representative) or the Guardianship (beneficiary)?
During one of our recent exams, it was suggested by the examiners that we open accounts online (which surprised us); they would like us to phase out our brokered deposits and felt we could replace these deposits by opening accounts online. I have been trying to gather some information on what is involved in opening accounts online, in particular the risks involved; how to handle CIP, how to handle disclosures and how to obtain the initial deposit. I put out a question on Banker Threads, but did not receive much information. Can you direct me to any information that would help?Also, our president would like me to do a comparison to Free Checking - the pros and cons vs online accounts. While I have not experienced opening accounts online, I have been at a bank (some years ago) that offered free checking and we had a good experience. Few losses, customers really liked not having to worry about a maintenance fee, and the average balance tended to be around $3,000. I was wondering if you could direct me to any other sources that might be able to provide information or statistics on free checking?
Can you tell me if signage for the USA Patriot ACT must me at a certain size, color, etc and must it be posted at teller window's and at new accounts desks, or can it simply be posted in a main area of the branch?