Most Popular Compliance Content
How can I gain a full picture of customer activity?
03/19/2023
How can I gain a full picture of customer activity?
Reg E is “use dependent”
03/19/2023
I have heard that business accounts do not fall under Reg E. How does this apply to internet banking and what about a business account that is a sole proprietorship?
What is “Abusive,” technically?
03/19/2023
In terms of UDAAP, what makes something “Abusive”?
Are bank statements required?
03/12/2023
I am looking for clarification on deposit account statements that must be provided for checking or savings account activity, both consumer and business. Reg DD does not require a periodic statement for consumer, but Reg E does, monthly if there is Reg E activity and quarterly if not. What about business accounts since neither Reg pertains to those? If not a requirement, is it a best practice?
Seeking Expedited Fraud Dispute Form
03/12/2023
I attended a great training webinar presented by BOL Guru Brian Crow on Mastercard vs Reg E rules. During the presentation he mentioned three Mastercard chargeback forms the bank could use in lieu of a signed cardholder document. Our operations department located two of the three. My question is, to inquire about the document form number for the "Expedited Fraud Dispute Form".