10/02/2022
If we cashed a third party check for the customer who has a Rep Payee account and the check comes back as fraud, are we able to charge that check back to our customer's account since it is a Rep Payee account?
07/24/2022
Regarding Reg CC and Next Day Availability, does the bank have the authority or flexibility to release an amount larger than the $225 required by the regulation? For example, if a $10,000 check is deposited in a consumer's account, can the bank release an amount such as $2,500? This would include $2,275 in addition to the $225 required by the regulation.
02/06/2022
We sent a check out in our cash letter, and the check number was encoded wrong. That is it, nothing else.
When the makers bank received the check, they paid it. Then days later they realized that check had a stop on it. The stop was on ck# 1855. We sent the check to that bank with no check number at all. Our machines did not pick it up. They are wanting us to pay them back for the check because we sent it out without the check number, however they missed the stop too. The check suspected and they failed to notice the check number was not correct and it had a stop on it.
02/06/2022
We sent a check out in our cash letter, and the check number was encoded wrong. That is it, nothing else.
When the makers bank received the check, they paid it. Then days later they realized that check had a stop on it. The stop was on ck# 1855. We sent the check to that bank with no check number at all. Our machines did not pick it up. They are wanting us to pay them back for the check because we sent it out without the check number, however they missed the stop too. The check suspected and they failed to notice the check number was not correct and it had a stop on it.
02/06/2022
What is the return window for endorsement issues? Are they all the same for Missing, Irregular or Forged items?
01/30/2022
Under what legal authority could we as the depository bank seek to recover a check timely returned by the "midnight deadline" when multiple prior checks were not timely returned by the "midnight deadline"?
01/23/2022
We used to sell Amex gift cards and travelers checks in the branch. About 3 years ago we discontinued this service.
Is it a requirement for banks to accept travelers checks to be negotiated. We are located in NY if that matters.
11/21/2021
Can a customer cash a check on a DBA/Sole Prop account if the check is made out to the business?
10/03/2021
We post ACH at 6:00 a.m. if a customer's ACH is negative it will be returned. My question involves when the customer makes an online deposit prior to the item actually being returned. The money is then available in the account to pay the item. Are we still able to return it NSF even though a deposit has been made into the account?
04/25/2021
We had a check post to a customer's account on 1/28/2021 and they brought to our attention in late February that this check had already paid on the account on 9/28/2020 as an ACH check conversion. It is too late to return either item so how would this be handled? Would we need to get with the ODFI of the ACH to see if they would return the funds to us in good faith?
