Where can we access a timeline of OCC regulatory and supervisory responses to COVID-19?
How many OCC examiners are there?
How is the Comptroller’s Handbook organized?
What is the Comptroller’s Handbook?
I have recently been put in charge of our Overdraft Management program, but I am fairly new with the program rules/regs. We are sending what seems to me to be a lot of counseling letters to our overdrawn customers. Is there a clear-cut answer on how many counseling letters we are required to send customers?
When training bank employees, what is the minimum training allowed? We are getting a new core this year and it is going to monopolize a lot of time training for it. We want to stay within the legal guidelines and maintain a curriculum, but need to streamline it for core training purposes.
Attention Deficit Disorder
by Mary Beth Guard
Recently, I was diagnosed with CRADD:
Can a savings bank, which is now regulated by the OCC, establish a checking account for a 16 year old, in the Minor's name, as a joint account with the dad. The funds are provided by the dad for gas and other misc. expenses. The balance is very small.
Title 12, Part 18 (Disclosure of Financial and Other Information by National Banks) requires national banks to display signage about the availability of the annual financial disclosure statement. I work for a formerly OTS-regulated federal thrift now regulated by the OCC. Isn't my bank now subject to this requirement?
In reviewing the new Dodd-Frank rules regarding Deposit-Related Consumer Credit Products, (more specifically Overdraft Protection Programs) it appears that banks must now have two Opt-In/Out forms for the customer, one for Reg E requirement and one for Checks/ ACH. We have been asking some other banks to see if this is their interpretation and we have been getting a wide range of responses. Can you clarify this for us?