The opt-in requirements under 1005.17(b)(1) state that a bank "shall not assess a fee or charge on a consumer's account for paying an ATM or one-time card transaction."
Does the "one-time" term mean that we cannot charge a fee on the first transaction of two or more being paid and then we can charge a fee on the second when the consumer has not opted-in? For example, if a customer has not opted-in and an ATM causes an overdraft into the consumers account and then two EFTs are received and paid on the same day as the ATM for processing, can we charge or not an overdraft fee for any of the EFTs? On subsequent days, if the account is overdrawn by EFTs, can a fee for overdraft be charged?
Is a checking account for an estate allowed to have an electronic draft debited from the account?
Reg E question-My customer is disputing an EFT to an auto mechanic who damaged a part on his truck while performing another repair. Is this a valid reason to submit a dispute? Customer states the mechanic refused to repair the damaged part.
Regulation E’s “Procedures for Resolving Errors,” along with that section’s Commentary, neither addresses nor prohibits banks from requiring helpful documentation such as police reports or signed and notarized affidavits. Are such actions are OK?
One of our consumer customers overdrew her account and we returned the check unpaid. The payee converted it to a represented check (RCK) ACH entry that we paid. Our customer claims the ACH entry wasn’t authorized. Should we handle her claim as a Regulation E error claim?
My question pertains to a Reg E disputed debit card transaction. Our customer placed an order with Amazon. She stated she received all but one item. She filled the dispute with us we received info from CDC that the credit was reversed due to documentation from USPS stating time & date of delivery. Do we have the right under Reg E to reverse the Provisional Credit the customer received?
Is there any compliance/regulation stating that all funds transfer in USD must cross a US bank?
Is it necessary to provide a customer with a periodic statement for a monthly transfer of interest from a certificate of deposit to one of their accounts at another financial institution?
How long do we need to retain completed debit card dispute forms? They are not electronically archived.
As of now 2014 I understand Reg E does apply to business check cards. My question is the Business Check Card EFT disclosure. I need some guidelines as to what the disclosure will need to contain. bility, notification requirements, etc.