Most Popular Compliance Content
Privacy among applicants
06/20/2021
If credit is denied because of issues related to only one applicant, for example a charge-off, can we disclose that reason to both applicants, and do both applicants get an Adverse Action Notice?
FAQs -No new info, but needed info
06/20/2021
Are there new interpretations in the Compliance Aid FAQs?
ATM fee notice
06/20/2021
This fee notice is no longer required to be posted on the machine if there is a screen that pops up before the fee is assessed.
Chipped Cards=Less Fraud
06/20/2021
Do you have any recommendations on investigating dispute claims where a chip card is used? Our processor says we have no chargeback rights and can't do anything when a chip reader has been used. Customers still claim the transactions are not theirs and we are stuck with no other option but to pay the claim.
Where to Send Counterfeit Currency
06/20/2021
Is a bank required to send in counterfeit currency to the Secret Service or report and turn it into the local police department?
