Most Popular Compliance Content
Owner of Entity Completing Transaction-CTR Form
11/24/2019
On a CTR form, if the transaction is being completed by the owner of an entity do we check Person conducting transaction on own behalf in Part1, Person Involved in Transaction?
Customer Writes Check from Bank A/Deposits Bank B
11/24/2019
We have a customer who writes checks from his account at our bank (Bank A) and deposits them at Bank B. The account is overdrawn every morning. He then wires money from Bank B back to Bank A to cover the overdraft. The account is not being used as a business operating account. Each day the amount involved gets larger. How should we address this? Is there a specific Regulation we can site for closing the account?
Give Your Customers a Digitized Experience While Improving Your Organization's Regulatory Deficiencies
11/17/2019
How do the growing regulatory requirements impact financial institutions and their customers' experience?
Best Practice for Signature Cards/Name Change
11/17/2019
If a customer changes their name due to a marriage or divorce and we collect the appropriate documentation, why is it best practice to receive a new signature card?
Account Closing Survey: CAN-SPAM Rules?
11/17/2019
If our Bank is adopting an account closing survey and they want to send it to closed account customers by text and email, does this fall under the CAN-SPAM rules? They are only requesting feedback, there is no promotional material.
